Last updated: 4 August 2026

Heart Matters with Resh Kandola respects your privacy and is committed to protecting your personal information.

1. Who we are

This website is operated by Heart Matters with Resh Kandola.

Website: heartmatterswithresh.co.uk
Email: bookings@heartmatterswithresh.co.uk

For data-protection purposes, Heart Matters with Resh Kandola is responsible for the personal information collected through this website.

2. Information we may collect

When you contact us, complete an enquiry form or request information about a talk or a copy of Reflections, we may collect:

• Your name
• Your email address
• Your telephone number
• Your organisation’s name
• Information about your enquiry, event or order
• Any other information you choose to provide

The website may also collect limited technical information, such as your device type, browser, IP address and how you use the website.

Please do not provide confidential medical information through the website enquiry forms.

3. How we use your information

We may use your information to:

• Respond to your enquiry
• Discuss, arrange and manage talk bookings
• Deal with enquiries or orders relating to Reflections
• Contact you about an existing booking, enquiry or order
• Maintain appropriate business and financial records
• Improve the website and keep it secure
• Comply with legal or regulatory obligations

We will not use your information for unrelated purposes without informing you.

4. Our lawful basis for using your information

Depending on the circumstances, we process your information because:

• It is necessary to respond to your request or take steps before entering into a contract
• It is necessary to perform a contract with you
• We have a legitimate business interest in responding to enquiries and managing our services
• We need to comply with a legal obligation
• You have given your consent, where consent is required

You may withdraw your consent at any time by contacting us.

5. Sharing your information

We do not sell or rent your personal information.

Information may be shared only where reasonably necessary with trusted service providers that help us operate the website, communicate with you or provide our services. This may include Wix, email providers and professional advisers.

We may also disclose information where required by law or to protect our legal rights.

6. Website hosting and international transfers

This website is created and hosted using Wix. Wix and other service providers may process information using systems located outside the United Kingdom.

Where information is transferred internationally, appropriate legal safeguards will be used where required.

7. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Routine enquiries will normally be retained for no longer than two years after the last contact. Information connected with confirmed bookings, orders, payments or legal obligations may be retained for longer where necessary.

8. Cookies

This website may use cookies and similar technologies to operate correctly, remember visitor preferences, understand website use and maintain security.

Essential cookies may be required for the website to function. Where non-essential cookies are used, visitors will be given an opportunity to accept or decline them through the cookie banner.

You can also control cookies through your browser settings.

9. Your data-protection rights

Depending on the circumstances, you may have the right to:

• Ask for a copy of your personal information
• Ask us to correct inaccurate information
• Ask us to delete your information
• Ask us to restrict how your information is used
• Object to certain uses of your information
• Ask for your information to be transferred
• Withdraw consent where consent is the lawful basis

To exercise any of these rights, email bookings@heartmatterswithresh.co.uk.

We may need to confirm your identity before completing a request.

10. Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. However, no website or internet transmission can be guaranteed to be completely secure.

11. Links to other websites

This website may contain links to social-media platforms or other external websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy information separately.

12. Complaints

Please contact us first if you have concerns about how your personal information has been handled.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

13. Changes to this policy

This Privacy Policy may be updated occasionally. Any revised version will be published on this page with a new “last updated” date.